Please note that shipping prices are subject to change at any time.
Shipping Confirmation E-mails
Genpills will send you an automated shipment confirmation e-mail when we have finished processing your order and our transportation partner has picked it up for delivery, at which point the shipment method timeframe you have selected will commence. Please note that our transportation partners do not process orders on the weekend. Therefore, if you place an order after the cutoff time on Friday, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order.
Default Shipping Address
Your default shipping address is the one used on your most recent order. At checkout, you can change your shipping address by clicking the “change” button located directly beneath the default address. This will allow you to choose another address, or enter a new address in the spaces provided.
You can change your shipping address at any time in the Shipping Addresses area of Your Account. You can add, delete, or edit any of your shipping addresses. Changes you make via the Shipping Addresses area of Your Account will not affect orders you have already placed.
Risk of Loss
All items purchased are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.
Shipping Policy – Alaska, Hawaii, APO/FPO/DPO, US Territories
What is the shipping policy for orders shipping to Alaska, Hawaii, APO/FPO/DPO military addresses, and US Territories?
We do not ship to APO/FPO/DPO military addresses or NONCONUS locations.
Currently, we only ship to the USA.